We no longer provide inbound telephone support or assistance. Please contact us our manned support team using the form below. All correspondence will be responded to within 3 working hours Monday-Friday (Excluding Bank holidays and public holidays).

If you have been contacted by our telephone authorisations department, please follow instructions left by the representative.

If you are contacting us regarding delivery, please allow 3 working days after your order date. If your item was sent using Tracked 24 hour delivery, it may take up to 5pm for your item to arrive. Please feel free to contact the courier with the tracking number provided in your account.

We send orders using DHL. Orders of low value are shipped First Class Royal mail same day if ordered before 3pm. All orders are trackable through our online tracking system. Once your order is placed, you can view detailed logs of your order progress, Tracking numbers are made available the same day (please allow up to 4pm for tracking numbers to become available), Check the relevant courier website with your allocated Tracking Number:

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